By David M. Schneer, Ph.D./CEO
I’m often asked how you can tell when someone is engaged in the conversation. Certainly, the head tilt is one. And a smile is another. But what if you’re talking with someone and suddenly, they frame the side of their face with their thumb and forefinger without any support? What does that mean?
Well, that’s actually a good sign. Facial half-framing, as I unofficially call it, is a sign of engagement, and positive sentiment.
This is what it looks like.
However, if the person rests their head in the web of their thumb and forefinger, that is a different story. That can mean tiredness, boredom, or disagreement.
We teach these indications and look for them in our research studies. We can tell who is engaged and who isn’t with body language signs like the facial half-frame. For those who are not engaged, we can intensify our efforts to draw them out with stimuli such as refreshments, new content, or a change in topic.
Contact us today to see how we can help you or your organization become proficient at finding out what people are really thinking when they communicate with you.